Contact
We’re here to help with any questions about ELYORA products, orders, delivery or returns.
Please email us at:
To help us respond as quickly as possible, please include your order number and the email address used when placing your order.
Order Support
You can contact us regarding:
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Order updates and tracking
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Product information
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Delivery questions
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Returns and refunds
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Damaged or incorrect items
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Changes to an order
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General enquiries
Response Time
We aim to respond to all enquiries within 1–2 working days. During weekends, public holidays and particularly busy periods, responses may take slightly longer.
If your enquiry relates to an existing order, please avoid sending multiple emails about the same issue, as this may delay our response.
Thank you for choosing ELYORA.
ELYORA Customer Care
Tiny Worlds, Timeless Wonder